Maintaining Confidential Data in Finance and Insurance

Confidential data in finance and insurance business

Banks have a duty to identify and know their customers. Customers have to be identified in a secure way and banks have to be able to show authorities afterwards how the identification was done. Banks also have to be able to inform their customers on what basis the data is gathered and customers have the right to check the gathered information.

Confidential information in finance and insurance can be for example:

  • Offers
  • Financial data
  • Information related to investments
  • Various reports
  • Customer data and materials
  • Agreements

How can you secure information in  the finance and insurance sector?

E-mail encryption in banking and insurance services

In the finance and insurance sector, it is essential that confidential data is not leaked out of the company. While customers expect the banks to protect their information, they also want to receive quick a service. Communication with encrypted e-mail allows for information to be sent easily without compromising on security. For example, communication related to tenders can be handled quickly and efficiently outside the bank’s opening hours. Encrypted e-mail can be opened without registration with just one click at its simplest. In cases where it’s important to identify the recipient, strong electronic authentication can be utilized. Data leaks in e-mail communication can also be prevented with automation.

Electronic forms to support bank services

Contacts and requests for quotes from new potential customers can be easily managed with the use of  custom electronic forms. The information comes in a structured format and can be integrated in to existing systems in use. Requirements for additional information decreases by using mandatory fields and dynamic forms as the shown questions are formed based on responses given by the user. It’s also possible to ask for attachments, for example, related to loan application.

Secure file sharing and messaging in finance and insurance

Conversation and file sharing, especially with partners and business clients, can be done safely in an electronic workspace. Creating a room is easy for customer-specific communication and rooms can be created for various groups.

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